A general flight credit rule must change all “secret” workarounds to get their money from airlines
Recently, Christopher Elliott, at its non-profit site, pursue consumers through many “tastes” of airline ticket credit. To find out some workarounds, it was thought that what should happen to you, it is disinterested. Consumers immediately require a general flight credit rule for airlines to deal with this cumbersome problem.
Any flight credit, cruise line credit, or tour credit should be permanent. Customers use them to use them to use them to use them. It is not a change that he had any control. All transport organizations should visit an individual travel bank. Customers who receive travel credits must be able to use credit for anyone to buy a trip.
A general flight credit rule will allow consumers to use their own money without any limit.
A common flight credit rule supported by the dot solves this problem. Many DOT officials are not ready to complete customers on the basis of restrictions on regulating air fares. However, the problems of old epidemic are an extraordinary case.
Today, the airlines are more than $ 10 billion in in-flight credit. Consumers should be allowed to use their credit in any way. After all, this is the money that is their correct way.
Current flight credit rules are Seriously unfair and Misleading.
The Congress needs to make a strong statement. Companies that were forced to release travel credits should make them non-qualified. After your money, companies were in a hurry to cancel your journey. These travel companies welcome everyone using your travel rent to help their cash posts. In addition, each airline received billions of dollars to help them through its epidemic financial disasters.
Consumers are often noted that it is best to be humble. However, there should be no need for patience while dealing with travel credit. If your banker tells you that you have to be patient to get your money, then you will go to ballistic. I will definitely do it. Using flight travel credit should be as easy to use your credit card. This is not the Airlines’ money. It is a passenger. ,
The action of dot and Congress should be absolutely clear. These travel credits are consumer assets, not travel company. In addition, customers who have already been forced to provide funds to travel companies should not follow different rules when they need to use travel credit every time. We need general flight credit rules and travel credit rules.
Some airlines are constantly converting the credit to fly.
These frequent flying credit should never end until the continuous flying flying is active. In fact, this is not enough. However, all this may be that the government can mandate. In addition, passengers require a written agreement between the airline, or other travel companies to treat refunds as cash due to the customer.
When the airlines transfer the flight credit to the continuous flying programs, they transfer the ownership of the flight credit to the airlines. According to agreements signed by the members, all are the assets of all frequent flying miles airlines. That should be replaced for credit.
Some airlines are currently expanding the termination dates of the airline flight credit. If the credit is finished, the passenger does not get anything normally.
If a flight credit ends, passengers may have lost any use of credit. In other words, the airline has seized your money. You paid for a flight. The epidemic recalled your flight to you. Then the flight credit ends. And the airline keeps your money. There is something wrong in this situation.
All airlines, both network carriers and low-cost airlines, are different rules for these travel credits.
American, delta, and United all have separate rules and expiration dates for airline flight credit. Southwest Airlines limits in flight credit to two years. The expiration date of others is different. Travelers United believes that there should be no expiration date.
As long as they keep a flight credit, the airlines already use free money. There is no justification for the end of epidemic flight credit or any epidemic journey credit. This money travel is right for the consumer. Today, as you read it, the dot has still not acted. Airlines still control the flight credit and use them to punish their customers. Consumers are being forced to play airlines sports with airline rules and control control when they can keep consumers’ money.
Congress or dot needs to work.
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Charlie Leoha is the chairman of Travelers United. He has been working in Washington, DC, with the stakeholders of the industry on Congress, Transport Department and travel issues over the last 14 years. He was the first consumer representative of the Advisory Committee for Aviation Conservative Safety appointed by the Transport Secretary from 2012 to 2018.